adda Responsible Gaming — stay in control
Gaming is only fully enjoyable when it is done with awareness. adda believes every member should stay mindful of their time, money, and mental wellbeing. This page is here to support you on that path.
Gaming is entertainment, not an addiction
Betting on casino or sports at adda is purely for entertainment — not as a source of regular income. Every game carries a mathematical house edge over the long run, so treat it only as an enjoyable experience. Before placing a bet, ask yourself: if I lose, will it be hard to cover my family's basic needs? If the answer is yes, it is better not to use that money for betting.
Our Terms and Conditions clearly state that you must be at least 21 years old to participate at adda. Minors cannot open an account, and we do not make any exceptions on this matter. Keep minors in your household away from your account and keep your login details secure.
Your privacy matters to us. Read our Privacy Policy to learn how your personal information is stored and protected. For answers to general questions about responsible gaming, visit our FAQ section — many common topics are explained there in plain language.
adda is committed to creating a healthy and balanced gaming environment. We want every member to make informed decisions and play within their own limits. To support this, we offer several self-control tools that you can use at any time.
Self-Limits and Control Tools
The ability to manage your own gaming habits is always available at adda. Using the tools below, you can decide for yourself how much time and money you spend.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be accepted for that period.
Deposit ControlDecide in advance how long you will play in one session. When the set time is up, you will receive a reminder and the session may end automatically.
Time ManagementSet a maximum amount you are willing to lose within a given period. Play will stop before you reach that limit.
Loss ControlIf you want to take a break for a few days, temporarily suspend your account. You can choose a cool-off period ranging from 1 day to several weeks.
Temporary BreakIf you want to step away from gaming for a longer period, activate self-exclusion. Once active, you will not be able to access your account until the set period has ended.
Long-Term BreakPop-up messages will appear at regular intervals showing a brief summary of how long you have been playing and how much you have deposited and spent. This helps prevent losing track of time unintentionally.
Awareness MessagesTo activate any of these tools, contact our support team via 24/7 live chat or send us a request by email.
Warning Signs
If the signs below appear, it may mean that gaming habits are moving out of control. If you notice these in yourself or someone you know, seek help without delay.
- Repeatedly returning to play in an attempt to recover lost money, which often leads to even greater losses.
- Hiding the amount you play or your losses from family or friends, or giving false information.
- Using savings, loans, or money set aside for essential expenses to place bets.
- Repeatedly failing to stop playing despite trying, or feeling restless when you do.
- Neglecting work, studies, or family responsibilities to focus on gaming.
- Losing your temper, feeling anxious or depressed after a loss, and placing larger bets out of overconfidence after a win.
- Seeing gaming as the only way to escape stress or worry.
adda's commitment to strictly enforcing age limits
The minimum age to register and play at adda is 21. Age verification documents may be requested during account verification. Allowing any minor to use your account is strictly prohibited and may result in the permanent closure of your account.
Ways to Get Support
If you feel you are struggling, do not keep it to yourself. Seek help from the sources below.
Our support team is available 7 days a week, 24 hours a day to respond in Bengali and English. If you want to set up self-limits or self-exclusion, let us know directly via live chat.
To get support while maintaining your privacy, write to us at: [email protected] — responsible gaming requests are processed on a priority basis.
Talk to a family member or a trusted friend. The aware support of someone close to you can often work faster than professional help.
Consult a mental health specialist or counsellor. In Bangladesh, there are various government and private organisations that provide mental health services and support for addiction issues.
Some Tips for Healthy Gaming
Before you start playing, set a fixed budget — it should be an amount whose loss will have no impact on your daily life. Once the budget is gone, stop playing for the day. Do not place more bets in an attempt to recover your budget.
Avoid alcohol or anything that impairs your judgement while playing. Decisions made with a clear head are always better. Build a habit of stopping play after a set time each day.
Remember, no strategy or system can guarantee a long-term win. The outcome of slots or casino games is entirely random. The result of a previous bet does not affect the next one — every spin or hand is independent.
Balance gaming with other leisure activities. Spend time with family, catch up with friends, exercise. If gaming becomes the only source of enjoyment in your life, that is a warning sign.